Services for individuals and families under the age of 60*
The Community Services Coordinator provides comprehensive professional social services to town residents under the age of 60. Information and referral resources are provided in conjunction with local, state and federal programs. Confidential assistance is provided in the following categories:
- Connection to resources for basic needs (fuel, food assistance, emergency funds)
- Food Pantry and Food Resource Information
- Assistance with MassHealth, Fuel Assistance and SNAP applications
- Substance Abuse Resource Information for youth/adults
- Crisis intervention, support services
- Assistance with referrals for mental health services
- Assistance with applications for subsidized & affordable housing programs
- Career and legal services resources
- Domestic Violence Resources
Town of Acton Emergency Rental Assistance Program
There are many local and government resources available to help with rental assistance during the COVID-19 pandemic. The Town of Acton is offering an Emergency Rental Assistance Program (ERAP). The ERAP Program administered through the Regional Housing Services (RHSO) is available to assist renters who have been impacted due to COVID-19.
To access the ERAP Application in English, click here.
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If you have any questions, please contact Laura Ducharme, Community Services Coordinator at 978-929-6651 or firstname.lastname@example.org
There are also additional local and government resources available to assist with rent and other essential needs, which can be found at https://abuw.org/index.php/en/how-we-help/covid-19-help.
Mortgage Assistance Program
The Mortgage Assistance Program (MAP) is a collaborative effort with the Regional Housing Services Office (RHSO), who will provide administrative support for the program.
The program is currently accepting new applicants and will provide up to $3,000 towards for mortgage relief in the form of a grant to eligible Acton residents. The payments from this program will be paid directly to the lender on behalf of the mortgage holder, and can also be used for past-due payments. The applicant will be responsible for any remaining payment including any escrowed taxes or insurance.
Acton residents will be eligible to apply if they are up-to-date with their property taxes and sewer betterment, and have no outstanding violations to the town. Eligible applicants will also need to demonstrate financial difficulties due to the COVID-19 pandemic and have an annual income at or below 100% of the area median income, which is $119,000 for a family or four.
Eligible properties are restricted to single family homes or condominiums that are owner occupied. Other housing costs, such as condo fees, escrowed insurance or taxes, lines of credit, or second mortgages are excluded from this program.
Applications will be accepted on a rolling basis up until funds are exhausted.
To access the MAP Application, click here.
Fuel Assistance Programs
Low Income Heat Energy Assistance Program (LIHEAP) is a government sponsored program that administered by SMOC in Framingham. Residents must have income below 60% of the state median income level.
Good Neighbor Energy Fund-The Good Neighbor Energy Fund is sponsored through the Salvation Army. This program assists households with incomes within 60-80% of the state median income and not otherwise eligible for other fuel assistance programs.
To inquire about eligibility for either of these programs or to schedule an appointment please contact the Community Services office at (978) 929-6651 or email email@example.com.
Additional ResourcesMass211.org - Non-emergency resource and referral on a variety of topics
- online screening tools
William James INTERFACE Referral Service
Free, confidential behavioral health and wellness provider referral service, available Monday through Friday, 9 am-5 pm, at 888-244-6843 (toll free)
Mobile Emergency Psychiatric Services Programs
Advocates Emergency Service: 800-640-5432
National Hotlines - Talk with someone anonymously
National Suicide Prevention Lifeline: 800-273-8255
(Online chat available at: www.suicidepreventionlifeline.org)
Crisis Text Line Text the word “HOME” to 741741
Local Helplines - Talk with someone anonymously
Samaritans Boston: 617-247-0220; 877-870-4673
Samaritans of Merrimack Valley: 866-912-4673
Samariteen (Teen line): 800-252-8336 3 p.m. to 9 p.m. on weekdays, 9 a.m. to 9 p.m. on weekends
GLBTQ youth support:
Fenway Community Health Center 800-399-7337;
The Trevor Project Helpline: 866-488-7386
Boston Area Rape Crisis Center: 800-841-8371