Are you a resident in need of assistance or support related to an issue with your apartment or housing?

Call the Acton Town Services hotline 978-929-6600 or send a message to tenantsupport@actonma.gov

The following resources are being provided as an example of resources available in the region. These third party resources may change and additional resources may be available

General Tenant Resources

• Tenant Rights, Laws and Protection in Massachusetts  https://www.hud.gov/states/massachusetts/renting/tenantrights
• Tenants’ Rights in Massachusetts Private Housing https://www.masslegalhelp.org/legal-tactics
• Eviction Rights and Resources https://www.lowellma.gov/1585/Eviction-Rights-and-Resources
• Massachusetts Tenant Rights https://www.mass.gov/info-details/tenant-rights
• The Attorney General’s Guide to Landlord and Tenant Rights https://www.mass.gov/guides/the-attorney-generals-guide-to-landlord-and-tenant-rights
• Tenant Rights and Responsibilities in Massachusetts https://boston.curbed.com/2020/3/24/21192158/tenant-rights-boston-massachusetts
• Tenant Rights and Responsibilities in Massachusetts https://www.wpi.edu/sites/default/files/inline-image/Student-Experiences/International-House/Tenants%20Rights%20and%20Responsibilities%20Summary%20Handout.pdf
• Tenant Rights in Massachusetts https://www.masslegalservices.org/content/tenant-training-bbt
• Help With  a Landlord/Tenant Dispute https://www.city.waltham.ma.us/housing-division/faq/where-can-i-find-help-with-a-landlordtenant-dispute
• Boston Tenant Coalition http://www.bostontenant.org/tenant-rights/organizing-manual/chapter-5-unhealthy-conditions/ 
• FAQ’s in Public Housing https://www.bostonhousing.org/en/For-Public-Housing/Resources/FAQ.aspx#Grievances%20and%20Appeals
• Filing Grievances in Massachusetts Public Housing https://www.masslegalhelp.org/housing/grievances
• Landlord Advocacy: https://vlpnet.org/  
• Tenant Advocacy: Massachusetts State Sanitary Code Chapter II https://www.mass.gov/regulations/105-CMR-41000-minimum-standards-of-fitness-for-human-habitation-state-sanitary-code-chapter-ii
• Town of Acton-Board of Health: https://www.acton-ma.gov/86/Board-of-Health
• Tenant/Landlord Housing Mediation: Tenants’ Rights in Massachusetts-Private Housing https://www.mlri.org/publications/tenants-rights-in-massachusetts-private-housing/
  • https://www.metrowestmediationservices.org/housing-mediation

• Self-Help Housing Tools: https://www.northeastlegalaid.org/housing

• Massachusetts Law Reform Institute-Housing Advocacy https://www.mlri.org/advocacy-issue/housing/

• Volunteer Lawyers Project:  https://vlpnet.org/get-help/

• Northeast Legal Aid –Free Legal Services to low income residents in Essex and Northern Middlesex County

  https://www.northeastlegalaid.org/get-legal-help

• Housing Code and Public Health ResourcesLegal Services Resources

• Metrowest Legal Services https://mwlegal.org/
  • Mass Legal Help-Housing Resources  https://www.masslegalhelp.org/housing
  • Massachusetts Legal Assistance Corporation https://mlac.org/help/
  • Legal Resource Finder https://masslrf.org/en/home  
  • Finding Legal Help https://www.mass.gov/service-details/finding-legal-help
  • Tenant Rights in Public Housing https://www.masslegalhelp.org/housing/tenants-rights-in-public-housing
  • Legal Assistance in Massachusetts https://www.mass.gov/legal-assistance
  • Free Legal Answers https://mass.freelegalanswers.org/otherhelp
  • Legal Resource Finder https://www.masslegalservices.org/content/how-use-legal-resource-finder
  • Legal Services in Massachusetts https://disabilityinfo.org/fact-sheet-library/legal/legal-services-in-massachusetts/
  • Legal Answers Online  https://vlpnet.org/get-involved/legal-answers-online/

Eviction Resources

• Tenancy Preservation Program within Massachusetts Housing Courts https://www.mass.gov/info-details/tenancy-preservation-program
• Eviction Self-Help Forms and Letters https://www.masslegalhelp.org/housing/evictions-court-forms

Fair Housing Resources

• Fair Housing and Public Rights https://www.metrohousingboston.org/what-we-do/fair-housing-civil-rights-help/filing-a-complaint/
• Public Housing Grievance Process https://www.masslegalhelp.org/housing/lt3-your-grievance-process.pdf
• Know Your Rights-Source of Income Discrimination https://www.mass.gov/doc/source-of-income-discrimination-faqs/download
• File a Housing Discrimination Complaint  https://www.lowellma.gov/528/File-a-Housing-Discrimination-Complaint 
• U.S. Department of Housing and Urban Development-Fair Housing and Equal Opportunity https://www.hud.gov/program_offices/fair_housing_equal_opp/online-complaint
• Housing Hub's Resource Line for Assistance with Tenant Housing Related Matters - ResourceLine@MetroHousingBoston.org  or (617) 425-6700
• Fair Housing Project through Metro Housing Boston - fairhousing@metrohousingboston.org or (617) 425-6681
• Application for Section 8 Mobile Voucher Program - https://gosection8.com/MassCWL
• Application for Public Housing in Massachusetts - https://publichousingapplication.ocd.state.ma.us/

Resources for Residents over the Age of 60

• Greater Boston Legal Services  - GBLS provides free legal assistance to low-income consumers over the age of 60 (on non-criminal) matters such as eviction, subsidized housing issues, etc. - http://www.gbls.org or (800) 323-3205
• Attorney General's Office Consumer Support - Statewide hotline staffed by volunteers who can help find answers to your questions and assist with landlord, tenant and housing issues, etc. - Elder Hotline (888) 243-5337
• Minuteman Senior Services - Information and Referral Line (781) 272-7177 or Toll-Free (888) 222-6171 
• Volunteer Lawyers Project:   https://vlpnet.org/get-help/
• Northeast Legal Aid –Free Legal Services to elderly residents in Essex and Northern Middlesex County :  https://www.northeastlegalaid.org/get-legal-help